1xjili Privacy Policy

1xjili ("we," "us," "our") is committed to protecting the privacy and personal data of all individuals who use our online gaming platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use the 1xjili platform at 1xjili.net.

We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This policy has been drafted in accordance with applicable Philippine data privacy legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC).

This Privacy Policy should be read alongside our Terms and Conditions, which together form the complete agreement governing your use of the 1xjili platform. If you have any questions about how we handle your data, our support team is available around the clock to assist you.

For the purposes of applicable data privacy law, 1xjili acts as the data controller in respect of the personal data collected through the platform. As data controller, 1xjili determines the purposes and means by which your personal data is processed.

Where 1xjili engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or analytics platforms — those parties act as data processors and are bound by contractual obligations to process your data only in accordance with 1xjili's instructions and applicable law.

1xjili collects the following categories of personal data from players and platform users. We collect only what is necessary for the purposes described in this policy.

1xjili collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 8 for full details on our cookie practices.
• Third-party sources: Identity and fraud-check data received from identity verification providers, payment processors, and fraud prevention agencies where we are legally permitted to obtain such data.
• Publicly available sources: In limited circumstances, we may verify information against publicly available records, such as government databases, where required for regulatory compliance.

1xjili uses your personal data for the following purposes. We will not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or as otherwise permitted by law.

• Account management: Creating, maintaining, and administering your 1xjili player account, including processing your registration and verifying your identity.
• Service delivery: Enabling you to access and use all features of the 1xjili platform, including games, betting markets, live dealer tables, and promotional offers.
• Financial transactions: Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and maintaining accurate transaction records.
• Regulatory compliance: Fulfilling our obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and know-your-customer (KYC) requirements, including reporting obligations to relevant authorities.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other illegal conduct on the platform.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and providing appropriate interventions, tools, and support in line with our Responsible Gaming Policy.
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Marketing communications: Sending you promotional offers, bonuses, and platform updates where you have opted in to receive such communications. You may opt out at any time.
• Platform improvement: Analysing usage data to improve the performance, features, and user experience of the 1xjili platform.

Under the Data Privacy Act of 2012 and applicable regulations, 1xjili processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your account, process transactions, and deliver gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and gaming regulatory requirements.
• Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

1xjili does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and age in compliance with regulatory requirements.
• Fraud prevention agencies: Organisations that assist in detecting and preventing fraudulent activity, money laundering, and other financial crimes.
• Regulatory and law enforcement authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where we are legally required to disclose information.
• Technology and hosting providers: Cloud hosting, platform infrastructure, and IT service providers who process data on our behalf under strict contractual data processing agreements.
• Professional advisers: Lawyers, auditors, and other professional advisers where necessary for legal compliance, dispute resolution, or business operations.

All third parties with whom we share personal data are required to maintain appropriate security measures and to process your data only for the specified purposes and in accordance with applicable law.

1xjili uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, to personalise your experience on 1xjili.
• Analytics cookies: Collect anonymised data about how players use the platform, helping us identify areas for improvement. We use this data in aggregate form only.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 1xjili platform. Non-essential cookies are only placed with your prior consent.

1xjili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and government ID data.
• Strict access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of our platform infrastructure.
• Multi-factor authentication options for player accounts to prevent unauthorised access.
• Continuous monitoring of our systems for suspicious activity and potential security incidents.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — please use a strong, unique password for your 1xjili account and never share your login credentials with anyone.

1xjili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Transaction records: Financial transaction data is retained for a minimum of five (5) years as required by the Anti-Money Laundering Act and related regulations.
• KYC and identity documents: Retained for the period required by applicable regulatory obligations, typically five (5) years from the date of submission or account closure, whichever is later.
• Customer support records: Support communications are retained for up to three (3) years for quality assurance and dispute resolution purposes.
• Marketing data: Retained until you withdraw your consent to receive marketing communications, after which it is promptly deleted or anonymised.

When personal data is no longer required, 1xjili will securely delete or anonymise it in a manner that prevents reconstruction or identification. Anonymised data may be retained indefinitely for statistical and analytical purposes.

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights in respect of your personal data held by 1xjili. To exercise any of these rights, please contact our support team using the details in Section 15.

The 1xjili platform is strictly intended for adults aged 21 years and older. 21+ We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 1xjili platform, please contact our support team immediately so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms. 1xjili supports all efforts to keep gambling away from minors.

The 1xjili platform may contain references to third-party services, such as payment providers or game software suppliers. This Privacy Policy applies solely to data collected and processed by 1xjili. We are not responsible for the privacy practices of any third-party services, and we encourage you to review the privacy policies of any third parties whose services you use in connection with the 1xjili platform.

Where third-party game content is delivered through the 1xjili platform, those game providers may collect certain technical data (such as device type and session data) in order to deliver their games. Such data collection is governed by the respective provider's privacy policy.

1xjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The effective date of the most recent version of this policy is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the 1xjili platform following the publication of any changes constitutes your acknowledgement of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1xjili handles your personal data, please reach out to us through the following channels:

• Live Chat: Available 24/7 directly through the 1xjili platform — the fastest way to reach our support team.
• Email: [email protected] — for formal data privacy requests, please include "Privacy Request" in the subject line.
• Response Time: We aim to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within fifteen (15) business days.

If you are not satisfied with our response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.